Our Story
Practice Coach Australia is a project of the Practice Excellence Institute, a non for profit charitable organisation with a mission to support high impact, highly rewarding general practice and primary care.
Practice Coach Australia engages with practice teams and practice coaches through virtual summits, face to face workshops, webinars and online courses.
The Practice Excellent Institute was founded in 2019 as a collaboration between Katrina Otto, Kim Poyner, Riwka Hagen and Tony Lembke. Each has a nationally recognised commitment to quality improvement, and between them have worked with thousands of practices and most PHNs. They saw an opportunity to leverage their individual skills and networks to have a greater impact on primary care. Simon Matthews joined the team in December 2020, and Katrina left to pursue her ongoing work with Train IT Medical.
Practice Coach Australia launched with a very successful virtual summit in December 2019. Since then more than 500 practice improvers have completed courses through the Australian College of Practice Coaches.