How to End the Day
We have the power, in our own minds and mindsets, to draw a line under what has been and to look forward to a different future.
How to Start the Day
Sometimes a day feels like it's never going to end. Sometimes a week feels like it's never going to end. And sometimes... like this past year... It feels like nothing is ever going to end! Of course, these are all just perceptions that we create for ourselves....
A Day in the Life of a Practice Coach – December 2021
This paper is a mysterious artefact, coming back through a time portal from the future.
It is a page from the diary of an anonymous Practice Coach that was written in December 2021.
Telehealth Tips for Patients
More Resources
Our mission is to provide accessible practice leadership education and better support the support teams. We are also focused on consumer education Never have people needed support more than they do now. Here are some of the free education tools and services we’ve...
Simple Steps to Fight Coronavirus
Download as pdf
Coronavirus – Get the facts, stay calm
Alstonville GP Dr Tony Lembke answers the most common questions about COVID-19 (coronavirus).
What is coronavirus? How serious is it? How is coronavirus spread? Should I be wearing a mask when I’m in public? What do I do if I think I have coronavirus? Should I be hoarding toilet paper and food?
A Wow Patient Experience
People rarely go to the doctor or hospital looking for a delightful experience. But there are creative steps we in health care can take to insert convenience or surprise into their encounters that make patients and families think, “Wow, that was great.” Or even, “This was a tough experience, but I know my doctor or health care entity is trying a little bit harder for me.”