Our three jobs

We should remember that each of us in health has three jobs.

Our first job is the one we are most familiar with. It is to provide the highest quality care that we can to each person that we are looking after, and to make sure that they have the information and resources they need to best look after their own health

We need to ‘Do the Work’.

The second job is to improve the systems in which we work, so that we can deliver better care to the next person who comes to see us. 

We need to ‘Improve the Work’

Our third job is to make sure that each member of a patient’s care team has the information and resources  that they need to provide the best care for the patient. How can we make it easier for them to do their three jobs?

We need to ‘Work the Team’