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Managing the Monkeys : Are You the Roadblock ?

Managing the Monkeys : Are You the Roadblock ?

Are You the Roadblock? A team member stops you in the hallway to explain a problem. Pressed for time, you promise to think about it and get back to them later. With that, the monkey leaps from their back to yours. From then on, they become your supervisor, following…

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Steve Jobs and the Referral Letter

Steve Jobs and the Referral Letter

How long since you have reviewed the templates your practice uses for referral letters. Can you improve the typography to improve the clarity of communication and to strengthen your practice brand?

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