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What do you do when you don’t have all the answers?

Estimated Time: 40 minutes

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How can we provide support to our practices when we don't have all the answers?
This short course has a practical approach that enables us to improve our relationship with the people we seek to serve. It's OK to say "I don't know"

Course Instructor

Simon Matthews Simon Matthews Author

The Problem

Introduction
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The Answers

Listen Internally
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Listen for feelings
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Listen for needs
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Conclusion

Reflect
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Be Authentic
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Feedback
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