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What do you do when you don’t have all the answers?

Estimated Time: 40 minutes

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How can we provide support to our practices when we don’t have all the answers? This short course has a practical approach that enables us to improve our relationship with the people we seek to serve. It’s OK to say “I don’t know”

Course Instructor

Simon Matthews Simon Matthews Author

The Problem

Introduction
Lesson 1 of 1 within section The Problem. You must enroll in this course to access course content.

The Answers

Listen Internally
Lesson 1 of 3 within section The Answers. You must enroll in this course to access course content.
Listen for feelings
Lesson 2 of 3 within section The Answers. You must enroll in this course to access course content.
Listen for needs
Lesson 3 of 3 within section The Answers. You must enroll in this course to access course content.

Conclusion

Reflect
Lesson 1 of 3 within section Conclusion. You must enroll in this course to access course content.
Be Authentic
Lesson 2 of 3 within section Conclusion. You must enroll in this course to access course content.
Feedback
Lesson 3 of 3 within section Conclusion. You must enroll in this course to access course content.
 

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